Works today
Keep Smoobu. Connect NYMA.
There is no need to switch systems or stop your team. NYMA connects to Smoobu and brings in your properties, bookings, availability and messages, which it also replies to. You can see every bit of data that comes in, and every limit too.
What comes into NYMA.
This is everything that comes into NYMA from Smoobu.
Full integration: properties, bookings, availability and messages in both directions. It is the PMS NYMA runs on end to end.
Data
What NYMA does with it
Properties
Every Smoobu property arrives with its own record, and that is where NYMA stores what it knows about it. It starts out knowing what you have already answered before, from your messages and your reviews, and it only publishes new suggestions if your team approves them.
Bookings
The agent already knows which booking it is before it replies: what dates, which property and what has already been said. It answers over WhatsApp and SMS, in the language it is written to in.
Calendar
The panel's calendar fills with the Smoobu one, in four views: one property, or all your properties at once. The moment you open it, you see how full you are for the next two weeks.
Messaging
Airbnb, Booking and Vrbo messages brought in by Smoobu land in the same inbox. NYMA drafts the reply with the booking alongside: at first you approve it, and the topics you release go out on their own.
What does not come in.
If something here rules us out, better to know now than halfway through the trial.
What does not come from your PMS
Not through your PMS
Night-by-night pricing, finances, tasks and alerts are all handled in the NYMA panel: they do not come from Smoobu. What you do get from your PMS is this: your properties, bookings, availability and messages, which it also replies to.
What gets written back
Covered on the call
If you change something in NYMA, does it change in Smoobu too? It depends on the data. We would rather show you on the call, with your account open, than promise something that will not hold up.
Single inbox
Works today
The single inbox already brings your conversations together. Each channel gets connected one at a time.
Upsells
Works today
The guest asks for an extra and you approve it. You still take payment the way you do today.
Digital check-in
Almost ready
Guests leave their details before they arrive. An outside company handles the official filing; NYMA does not store that data.
What happens the day it is connected.
There is no screen for this part of the process: here is the order each piece switches on, because each one needs the last.
- 01
Your properties arrive first.
NYMA learns about each property from your past messages and your reviews. It goes first because everything else builds on it.
- 02
Then bookings and the calendar.
The panel stops being empty: you see how full you are for the next two weeks, this month's target beside it, and the calendar with its four views.
- 03
Then messaging comes in.
WhatsApp and SMS work from day one. And if Smoobu also brings in messages, its Airbnb, Booking and Vrbo threads land here too, with the booking alongside.
- 04
And you hand over control, step by step.
At first, everything goes through a person before it sends. You let it answer on its own, topic by topic, as you see it get things right, and you can stop it at any point.
You see the rest of this with your account open, on the call.
Connect Smoobu without changing how you work.
We show you which data comes in and which does not. If it is not a fit, we tell you before the trial.