Booking · arrives via your PMS · Sunday, 23:47
Booking #28471 · Apt. Sol Madrid
“What time can I check in? I'm arriving a little earlier than planned.”
The AI that handles every stay,from check-in to check-out.
NYMA answers your guests, runs your operations panel and learns from every reply you approve. It feels human. It is AI.Without changing your PMS.
Your PMS stays exactly where it is.
NYMA connects to it and works with your bookings. Nothing to change systems, nothing to move across, no stopping the team for two days.
The guest
Where they already write
They write to you on WhatsApp or SMS. Messages from Airbnb, Booking or Vrbo come in too, if your PMS brings them. Every conversation arrives with its booking beside it, and the guest keeps the link that opens on their phone.
NYMA
What sits in the middle
It writes the reply and, at the start, leaves it ready for you to approve; the topics you hand over go out on their own. It also takes care of the house guide, the extras, check-in and whichever mini apps we build for you. And the same screen carries your bookings, your pricing, your accounts and the day's tasks.
Your PMS
Stays where it is
Nothing to migrate and no tool to swap. With Hostaway and with Smoobu everything works, Airbnb and Booking messages included. Hospedium already works underneath; what is missing is the button for you to connect it.
And plenty more are on the way: we connect them one at a time. If yours is not here, say so on the call and we'll tell you where it stands.
What if it gets it wrong?
If it gets something wrong, you see it before the guest does. Unless you tell it otherwise, nothing leaves here without someone approving it.
What NYMA does
It writes the reply with the booking in front of it and leaves it ready. It does not send it until you give it permission to do that on its own.
What you decide
You approve, edit or reject. And once you can see it always gets the wifi right, you let it answer wifi questions on its own. Those go out at three in the morning with nobody watching, and you take it back whenever you like.
What happens if it fails
You can edit the reply and send it, and your edit is kept: next time that question comes back already written the way you wrote it. If you leave it there, it does not go out. And there is a second check before anything goes out: if it touches something you have not authorised — money, say — it does not go.
What backs that sentence
7 of 7
We tested it on seven real situations, from the question coming in to the message going out. All seven came out right.
It starts by not sending
Out of the box NYMA sends nothing at all. Only what you have authorised goes out, and even then it is checked once more before every send.
20 reviews
Until a topic has 20 replies you have been through — approved as they came, or corrected — it cannot answer on its own.
An off switch
One button and it stops sending on its own across all your properties at once. No going one by one.
It does not replace your team.
It answers the same old questions, the three-in-the-morning ones and the ones reaching you from five different places. Your team decides what matters. One person keeps an eye on it, instead of ten answering the same thing.
The whole product
Half on their phone. Half on your panel.
Two helpers: one talks to your guest and the other works with you. The guest's one you grasp at a glance: a link that opens on their phone, with nothing to install. Yours is a screen that already carries the whole day.
On their phone
The house guidebook, in one link.
It covers the arrival, the wifi, the area and the checkout, and it opens from one QR per property: the one you stick behind the door. From that same link they leave their details before travelling, ask for an extra and report a fault. And whatever is not in the guidebook, they ask NYMA — which answers wherever they wrote from: WhatsApp, SMS or the very thread of the platform they booked on.
Warm
Night
Light
Coast
Boutique
ClassicLuxuryBentoMinimalNoirConciergeWarmPostcard
The five colour sets and the eight layouts from the editor, painted in their real values
On your panel
It opens on what is coming, not on what happened.
The moment you open it you see how full the next two weeks are and how the month is going. The rest sits below: calendar, bookings, pricing, accounts and tasks. And if you'd rather, you just ask it out loud or in writing: «who arrives tomorrow?».
- Calendar
- Four views
- Bookings
- With the record behind
- Pricing
- Night by night
- Accounts
- To Excel and PDF
- Tasks
- With their reminders
- Faults
- With a link for the supplier
All six, working today inside the same panel
Both screens are the real thing and you can use them: each one on its own page.
From day one
What already works.
This works today and you can try it for fifteen days. Answering your guests, having every message in one place, the house guide, the extras and the panel with your bookings. Each one opens its real screen from here.
Works today
Digital guidebook
One guide per property with the arrival, the wifi, the area and the checkout. It publishes with a QR and the guest opens it without installing anything.
Integrations
The systems NYMA talks to
Each status comes from the registry, not from this page. Under every name is what can be backed up today.
- Hostaway
Works today
Works today
- Hospedium
Almost ready
We're looking into it
- Lodgify
We're looking into it
- Guesty
We're looking into it
- Cloudbeds
We're looking into it
Almost ready
Almost ready
Almost ready
Next step
See it with your own properties in front of you.
Half an hour with someone from the team, not a recorded video. We open the real panel, put it on the way you actually work and answer whatever you need to decide. If we can see we're not a fit, we say so there and then.
01
The demo, on your own properties
Half an hour with someone who built this, not a salesperson reading a script. If you have your PMS to hand, we connect it during the call.
02
Fifteen days to try it
The team opens them with you, with your PMS already connected, so what you try are your own bookings and not an example of ours.
03
Then you decide
No card is asked for — not to start and not to stop. If you don't continue, there is nothing to cancel.
Half an hour, your PMS and your real questions.
We show you what already works, and what is missing we call missing. Booking takes half a minute and the trial opens when we hang up.
No card. The price depends on how many properties you run, and it is agreed on the call.